Frequently Asked Questions (FAQ)

Hi, i know many of you have questions to ask thus we made this frequently asked questions page. 
1) What is @thatheroshop?
Ans: Basically a online blogshop that fufill your needs.
2) Are the items you sell official? 
Ans: Some of the items are, while some are not, will be listed in description.
3) Do you ship worldwide? 
Ans: Yes, we do ship worldwide except some countries that my local post office has difficulties shipping to. Payment is accepted through bank transfer/paypal, just indicate that you are from overseas if you are an overseas buyer in the comment section of the order form. 
4) What country are you based in? 
Ans: Singapore. 
5) Do you supply?
Ans: Yes, leave comments in the order form for more information. 
Autographed Items 
1) What is the waiting time? 
Ans: Usually around 3-4 weeks. 
2) When do all the autographed items comes from? 
I don’t get them personally but rather i have a supplier based in Korea. She has ties with musical companies to get them signed at backstage of music shows. If not, she will attend fan signs events to get them signed. 
3) Does the album comes with freebies? 
Items included in the album are listed in the description.
4) Are they really handsigned by the idols? Any proof? 
Yes, they are. I get this a lot so i have to let everyone know that if you have any doubts simply do not purchase from us. From time to time, when possible though, my supplier will send me pictures of the idols actually signing them backstage or at fansign events, i usually mail those pictures out to selected customers.